We are Qepos Solution Limited, where the trust of our customers is extremely important. We know that you are concerned about your personal data and privacy, and we take this seriously, processing your personal information in a fair and transparent manner.
This Privacy Policy explains Qepos Solution ltd's policies and procedures for collecting and using personal data, as well as your privacy rights under the Data Protection Act and the General Data Protection Regulation ('GDPR') of the European Union.
We realize that managing personal data and information privacy is an ongoing obligation, thus we will update this Privacy Policy from time to time when we implement new practises or policies.

What we don't do with your personal information

Before we go into what data we gather and why, here's what we don't do with it unless it's explicitly stated in this notice:

  • Without your permission, we do not share it with anyone else.

  • We don't use it for anything other than assessing the performance and efficiency of our advertising campaigns on an aggregate and anonymous basis (including retargeting, commingling across various advertisers' campaigns, or permitting piggybacking or redirecting with tags).

  • We don't utilise it to create, append to, modify, influence, or augment user profiles, including profiles linked to mobile device identifiers or other unique identifiers that identify a certain user, browser, computer, or device.

  • We do not share it with any advertising network, ad exchange, data broker, or other advertising or monetisation-related business (including any anonymous, aggregate, or derived data).

WHAT Information we collect and WHY

  • As needed to complete your orders, your personal information:

We need your personal and contact information (Names, Email Addresses, and Phone Numbers) as well as your postal address to complete your order (for delivery and billing purposes).
In the process of dealing with you, we may also transfer your personal data on to our service providers (who are contracted to Qepos solution Ltd). In accordance with GDPR, our contractors are required to keep your information secure and to use it only to provide the service you requested on our behalf.
As previously stated, this information is only being used by us or provided with a third party for the specific purpose of delivering or processing returned products.

  • Cookies on Our Site:

Cookies are used on our websites to provide shopping basket functionality and to collect information about our customers' browsing and purchase habits so that we can enhance our site.

  • Cookies from Google Analytics:

When a visitor comes to this website, we utilise Google Analytics, a third-party service, to gather normal Internet log information and visitor activity patterns. This helps us figure out things like the amount of visits to various sections of the site. This data is only used in a way that does not allow anybody to be identified. We do not make any attempt to determine the identities of anyone who visit our website, and we do not allow Google to do so.

  • E-mail lists:

For the sake of email offer newsletters, we maintain an opt-in mailing list. We use MailChimp, a third-party provider, to distribute our newsletters. We use industry-standard tools to collect statistics on email opening and clicks, which help us, monitor and improve our newsletters. See MailChimp's privacy notice for more information.
We attempt to reduce email and phone interactions with our consumers to a minimum, broadcasting only news and offers that are relevant and valuable, If you no longer wish to receive emails from us, you can find an unsubscribe link at the bottom of every marketing email we send; one click and your preferences will be updated immediately.

  • Other Cookies:

This website contains widgets from third parties that may set cookies in your browser. These are some of them:
1. Face book and Twitter (for ‘like’, 'tweet' and ‘follow’ mechanisms)
2. Trust pilot (for the display of customer reviews)
3. PayPal, Global Payments (in order to accept payment through these payment agents)

Who will have access to your information?

Only organisations directly involved in the fulfilment of your orders from us will have access to your personal information. We never sell or disclose your personal information with marketing agencies or companies that aren't directly engaged in delivering the things you've ordered from us.
We use to deliver your orders by Parcel-force and DPD. In order to fulfil your order, these organisations will be given your name and delivery address.
Your mobile phone number (if you provided one) and email address will also be provided so that we can keep you updated on the status of your delivery.

Your legal Rights

Your legal Rights

You have a number of rights under the GDPR. In terms of the GDPR, you have the following rights:

  • Right of access: You have the right to request a copy of the personal information we possess about you at any time, and to verify that we are processing it lawfully.

  • Right of erasure: You have the right to request that any personal information we hold about you be removed in certain circumstances (e.g. if the information is no longer necessary for the purposes for which it was collected or processed)

  • Right of rectification: If we possess personal information on you that is inaccurate or out of date and needs to be amended or corrected, you have the right to have it rectified or completed.

  • Right of data portability: You have the right to receive any personal information we possess on you in a structured, commonly used, and machine-readable format in certain circumstances.

  • Right to object to or limit the processing: You have the right to object to our processing of your personal data in certain circumstances. For example, if we are processing your data for our legitimate interests and there are no compelling legal grounds for our processing that outweigh your rights and interests.

  • Right to withdraw consent: You have the right to withdraw your consent for that specific processing in the limited cases where you may have given your consent to the collection, processing, and transfer of your personal information for a specific purpose.

Your Personal Information and Your Access to It:

Qepos Solution ltd is committed to safeguarding your privacy and protecting your data, and we adhere to the data protection principles defined in the General Data Protection Regulation, which came into place in May 2018.
Please contact us using the contact information below if you have any requests regarding to examining, correcting, or removing the data we have about you. Qepos Solution Ltd has put in place procedures for quickly and effectively handling our customers' privacy-related inquiries in accordance with the GDPR rules.
You have the right to request an update and correction of any information we have about you if it is outdated or incorrect. You may also have a right to request the erasure of personal data we hold about you provided that we do not have a statutory obligation or an outweighing legitimate interest to keep such data.

Protection of your personal data:

As a Well-known and long-established retailer, we regularly audit our website for security issues by ourselves. If there is ever a security breach that allows unauthorised access to your personal information, Qepos Solution Ltd promises to notify you as soon as possible so that you may make an informed decision about whether or not you need to take action (e.g. changing passwords).
Qepos Solution ltd never saves or maintains a permanent record of any of our customers' payment information. Credit card numbers are never recorded for any purchase made through Qepos Solution Ltd, whether online, on the phone, or in person. Payments are processed by third-party payment agents who are well-known in the industry (PayPal, Global Payments for card payments, and financed payment).
All traffic to the Qepos website is encrypted using HTTPS (the industry standard protocol for website traffic encryption), preventing "online eavesdropping."

Privacy Requests and How to Contact Us:

Please contact us at the following email address with any inquiries regarding to your personal information: